A True Professional Who Goes Above and Beyond I just closed on my investment property yesterday, and I cannot say enough good things about Monica Gousby. While this isn't my first real estate acquisition, I'm by no means an experienced investor, and Monica made what could have been an overwhelming process feel manageable and even enjoyable. From day one, Monica demonstrated incredible patience and kindness. She took the time to explain everything I needed to understand, answering my calls and walking me through each step with clarity and care. Her responsiveness was unmatched - I never felt like I was bothering her, no matter how many questions I had. What truly impressed me was the depth of her knowledge. I knew she was a skilled real estate agent, but I quickly discovered she's also exceptional in marketing and property management - skills that proved invaluable throughout this journey. She understood my investment criteria and sent me customized listings that saved me countless hours, allowing me to focus only on properties that truly matched my needs. But here's what really sets Monica apart: she doesn't just close deals and move on. At closing, she surprised me with a giant gift basket - a thoughtful gesture I never expected but truly appreciated. It's those personal touches that show she genuinely cares about her clients beyond the transaction. Considering she'll be managing my investment property, I can confidently say this is just the beginning of our working relationship. I'll absolutely be using Monica's services again and again in the future. Thank you, Monica, for getting me to the finish line and for genuinely caring!

LeFree Sensei